CLIENT SERVICES
Strategy, Execution and Product Solutions

Strategy, design & Innovation
Generate deep insights into the factors driving decisions and behavior through deep qualitative interviews and analyses of big data. We engage with your target audiences and stakeholders with a genuine curiosity, connect with them in open dialog and distill the insights that can unlock value for you and your product.
Working together with patients and caregivers, we map and refine the patient journey, with the goal in mind to prioritize the most relevant touch points that lend themselves to an intervention and allow you to add value.
Design and deploy your organization, accounting for increased virtual engagement and interaction options. Optimize your internal resources and complement them with external expertise to create more value for your patients, customers and your organization.
From a comprehensive mapping of digital capabilities and benchmarking to targeted projects that focus on a specific business area, we love to bring our insights and experts to the table to support you in unlocking value.
Smart solutions using generative ai and general artificial intelligence to create solutions and add value. Use scalable and private generative ai product co-created with top 20 pharma and biotechs. Leverage the power of tailored chatGPT, Bard, or Llama to develop content based on your data and publications (optional direct link into Veeva), serving each target segment or individual. Accelerate therapy adoption, benefit from our in-house expertise and the insights from hundreds of projects. From smart monitoring and competitive tracking to fully integrated patient support and engagement with artificial intelligence within the boundaries that we define together with you.
Identify, track and engage the KOLs in your therapy area. Building on big data, our smart solution supports to identify and prioritize opinion leaders in rare diseases, oncology and specialty diseases. Manage a compliant opt-in process and plan and track your engagements with our versatile platform that easily interfaces with several systems.
Patient Value Services
Co-create content with patients and caregivers and develop solutions that address true needs, resulting in improved information, adherence and therapy outcomes. Build on our experience with fully integrated and digitally supported patient experience programs that include healthcare professionals and leverage state-of-the-art digital communication platforms and fully compliant processes.
Take an outside-in view of your therapy area and build on deep insights into your patient and HCP needs, the competitive offering. Prioritize and benchmark the communication channels using a performance-based smart methodology to deliver value and messages.
Based on thorough insights into your therapy area and input from your patients we can support you with a simple and pragmatic data collection system to capture real world data. It is scalable and can incorporate multi-party inputs from a multitude of devices and channels, processing and storing the data in a fully compliant way.
Prioritize healthcare professionals using big data, uncover networks and influencing. Co-create with healthcare professionals, patients and caregivers. Develop and deliver content using a proven private generative ai platform used by various top 20 pharma/biotech companies.
Distill the brand identity, develop the core brand elements and the full range of on-line and offline brand materials. Informational and educational materials, spanning from product brochures to integrated training materials that feed into a learning management system or interactive materials to engage in social media channels.
Channel-appropriate image materials that give life to the brand and engage the target audience, optimized to trigger action. Leverage generative ai for more efficient content development.
Prioritize healthcare professionals using big data, uncover networks and influenc-ing. Co-create with healthcare professionals, patients and caregivers. Develop and deliver content using a proven private generative ai platform used by various top 20 pharma/biotech companies.
Attract your audiences with content or engage them with share of voice. Join various companies and leverage the possibilities of private, generative ai to improve content production. Tailor and optimize the mix to your needs.
Use integrated KPIs and continuous measurement to continuously optimize outcomes and shift resources deployed.
Use our platform solution to identify the most influential KOLs in your therapy area and market based on big data and objective criteria. Identify networks, prioritize based on their value and plan and track your engagement.
Gain deeper insights from high quality discussions and insights from the relevant people. We leverage our extensive network to bring the right people into the discussion and gain the insights that set you apart.
Our smart solutions help to differentiate, add value and make better informed decisions faster. Leverage our in-house expertise to engage and support patients and caregivers with a tailored program that adds value and deep insights. Track sentiments and competitor activities from the relevant channels in real time.
Specific for your medical product and brand, the audience, competitors, channels and resources available, our communications campaign platform makes it easy to make decisions and optimize resources continuously.
Scalable and private generative ai platform co-created with top 20 pharma and biotechs, using chatGPT, Bard, Llama to develop content based on your data and publications (direct link into Veeva), tailored to each target segment or individual (KOL, HCP, nurses, patients, caregivers).